LEGAL & POLICIES

Policies & Terms

PENCIL SPARK · NAGPUR, INDIA · LAST UPDATED MAY 2026

By using pencilspark.com and purchasing from this store, you agree to these terms. Please read them carefully.

01 Intellectual Property

Purchasing a limited edition print gives you the right to display the artwork in your personal or commercial space. It does not give you the right to reproduce, distribute, resell, or create derivative works from the artwork in any format.

You may not reproduce the artwork digitally or physically
You may not use the artwork for commercial purposes beyond personal display
You may not claim authorship or ownership of the artwork design
You may resell the physical print as a collector item — but not the reproduction rights

02 Limited Edition Policy

Every Pencil Spark artwork is released as a limited edition of 50 prints. Once all 50 editions of a work are sold, the edition is permanently closed. We will never reprint, re-release, or create additional editions of any closed work under any circumstances.

Edition numbers are assigned at the time of purchase and recorded on your Certificate of Authenticity.

03 Pricing Policy

All prices on pencilspark.com are final. We do not offer discounts, promotional codes, sales events, or negotiated pricing under any circumstances. The price you see is the price — always.

04 Accuracy of Information

We make every effort to accurately represent artworks including dimensions, colours, and edition counts. However, colours may appear slightly different on different screens and in different lighting conditions. We cannot guarantee that what you see on your screen exactly matches the physical print.

If colour accuracy is critical to your purchase, please contact us before ordering and we will provide additional photographs and information.

05 Limitation of Liability

Pencil Spark's liability is limited to the value of your order. We are not liable for indirect, incidental, or consequential damages arising from your use of our products or website. In all cases, our maximum liability does not exceed the amount paid for the relevant order.

06 Governing Law

These terms are governed by the laws of India. Any disputes shall be resolved under the jurisdiction of the courts of Nagpur, Maharashtra, India.

Because every Pencil Spark print is produced on demand specifically for your order, we cannot accept returns for change mind. However, we stand fully behind the quality of every print we ship.

01 Damaged or Defective Prints

If your print arrives damaged, defective, or incorrect — we will replace it at no cost to you. To request a replacement:

Email studio@pencilspark.com within 14 days of receiving your order
Include your order number
Attach a photograph showing the damage or defect clearly

We will review and respond within 48 hours. Approved replacements are shipped at no additional cost.

02 Wrong Item Received

If you receive a different artwork or size than what you ordered, contact us immediately at studio@pencilspark.com with your order number and a photograph. We will arrange the correct item to be sent as quickly as possible.

03 Change of Mind Returns

We do not accept returns or exchanges for change of mind. Each print is produced on demand for your specific order and cannot be restocked. We encourage you to review the artwork dimensions, colours, and edition information carefully before purchasing.

If you are unsure about a size or artwork — email us before ordering. We are happy to provide additional photographs, colour information, or scale references to help you decide.

04 Cancellations

Orders can be cancelled within 2 hours of placement — before production begins. To cancel, email studio@pencilspark.com immediately with your order number. After 2 hours, production will have started and cancellation may not be possible.

05 Refunds

Refunds are issued only in cases of confirmed damage, defect, incorrect item, or successful cancellation within the 2-hour window. Refunds are processed to the original payment method within 5–10 business days of approval.

All Pencil Spark prints are fulfilled through Gelato — a global print-on-demand network. Your artwork is printed at a production facility close to your location and shipped directly to you.

01 How Shipping Works

When you place an order, it is automatically sent to the nearest Gelato production facility in your region. The print is produced and shipped from there — not from Nagpur. This reduces both shipping time and environmental impact.

Your print is made close to you. If you are in Europe, it ships from a European facility. If you are in the US, from a US facility. This is why delivery is faster and more reliable than shipping from India.

02 Delivery Times

Every Pencil Spark print is produced on demand through Gelato's global print network. Production typically takes 2–4 business days, after which your order is shipped from the facility closest to your location.

Estimated delivery times:

India: 5–10 business days
Europe: 4–9 business days
United States: 5–11 business days
Australia: 6–12 business days
Rest of the World: 7–18 business days

These are estimates. Actual delivery times may vary due to customs processing, carrier delays, or peak periods. We will notify you with tracking information once your order ships.

03 Shipping Costs

Every artwork includes worldwide shipping in the listed price, allowing you to focus solely on the work itself.

04 Tracking

You will receive a tracking number by email once your order has been dispatched. All orders are shipped with tracking included. If you do not receive a tracking email within 5 business days of your order, contact us at studio@pencilspark.com.

05 Packaging

All Pencil Spark artworks are delivered framed and ready to display. Each piece is carefully packaged in protective materials to help ensure it arrives safely and in excellent condition.

06 Customs and Import Duties

Because prints are produced locally in most regions, customs duties rarely apply. However, for orders shipped internationally across customs borders, import duties and taxes may be charged by the destination country. These charges are the responsibility of the customer. We cannot predict or control these fees.

Pencil Spark takes your privacy seriously. This policy explains what information we collect, why we collect it, and how we use it. We do not sell your data. We do not share it with advertisers.

01 Information We Collect

When you purchase from pencilspark.com or subscribe to our mailing list, we collect the following information:

Name and email address (required for order confirmation and shipping updates)
Shipping address (required for physical print delivery via Gelato)
Payment information (processed securely by Wix Payments — we do not store card details)
Email address only (if you subscribe to the collector early access list)

We do not collect data beyond what is necessary to fulfil your order and communicate with you about it.

02 How We Use Your Information

To process and fulfil your order
To send order confirmation and shipping updates
To send early access notifications about new editions — only if you opted in
To respond to enquiries you send us via the contact form

We do not use your information for advertising, remarketing, or any purpose beyond the above. We do not share your information with third parties except Gelato (our print fulfilment partner) and Wix (our website platform), both of which require your shipping details to deliver your order.

03 Email Communications

If you subscribed to the Pencil Spark collector list, you will receive occasional emails about new edition releases — typically 2–4 emails per year. Each email includes an unsubscribe link. You can also unsubscribe at any time by emailing studio@pencilspark.com.

We do not send promotional emails, discount offers, or marketing content unrelated to new artwork releases.

04 Cookies

This website is built on Wix and uses essential cookies required for the site to function — including shopping cart, session management, and security. No advertising or tracking cookies are used by Pencil Spark directly.

Wix, as the platform provider, may set its own essential cookies. For full details see Wix's cookie policy.

05 Your Rights

You have the right to access, correct, or delete the personal data we hold about you. To make a request, email studio@pencilspark.com. We will respond within 30 days

06 Contact

For any privacy-related questions or requests, contact us at studio@pencilspark.com. We aim to respond within 48 hours.

Every Pencil Spark limited edition print includes a Certificate of Authenticity delivered by email. Each certificate is digitally signed and embossed by the artist, confirming the artwork's authenticity, edition number, and ownership.

01 What the Certificate Contains

Artwork title and series name
Edition number (e.g. 12 of 50)
Certificate ID in the format PS-[Series]-[Year]-[Code]-[Edition]
Artist name — Sachin Sathawane
Year of production
Signature of the artist
Pencil Spark studio stamp

02 How Editions Are Numbered

Edition numbers are assigned sequentially in the order purchases are completed. The first buyer of any work receives Edition 1 of 50. The last buyer receives Edition 50 of 50. There is no hierarchy of value between edition numbers — each is equally authentic and equally limited.

Once 50 editions are sold, the edition is permanently closed. No further prints of that artwork will ever be produced. The Certificate of Authenticity is your permanent proof of ownership within the edition.

03 Lost or Deleted Certificates

Because Certificates of Authenticity are delivered digitally by email, they cannot be physically damaged. If you lose access to your certificate or require a new copy, contact us at studio@pencilspark.com with your order number. We maintain records of all certificates issued and can reissue your Certificate of Authenticity upon request.

04 Resale and Transfer

You may resell your Pencil Spark print. When reselling, the Certificate of Authenticity should accompany the print. The edition number and certificate ID confirm the work's provenance and authenticity to the new owner.

If you transfer ownership of a print, we encourage you to notify us so we can update our records. This is not required but helps maintain accurate provenance documentation.

05 Verification

The authenticity of any Pencil Spark edition can be verified by contacting us at studio@pencilspark.com with the Certificate ID. We will confirm the edition number, artwork details, and original purchase date from our records.